How do I contact HughesNet customer service?
- Email Us. We’ll respond within 24 hours. Email.
- Live Chat. Available for residential customers. Start Chat.
- Call Us at 866-482-1777. Available 24/7. Business customers call 877-759-3746 or contact your Reseller for support.
Why is HughesNet WiFi not working?
If your HughesNet internet is not working, the first thing you need to do is power cycle your modem and router. Unplug the modem and router for a few minutes. Then, replug the devices and wait a few minutes while the network resets. This often clears up problems.
Will a WiFi booster help with HughesNet internet?
The HughesNet WiFi Booster by Hughes automatically extends the signal and connects your devices to the clearest channel and strongest GHz band. This allows you to do more of what you love online without dropping the signal.
Does HughesNet have fast internet?
Fast Speeds: HughesNet is faster than ever, with download speeds of 25 Mbps and upload speeds of 3 Mbps on every plan. All plans have No Hard Data Limits. If you exceed the amount of data in your plan, we won’t cut you off or charge you more. Stay connected at reduced speeds, typically 1-3 Mbps.
Is it easy to cancel HughesNet?
Yes, you can cancel your HughesNet satellite service but you may need to pay an early termination fee (ETF) of up to $400 if you haven’t fulfilled your two-year contract. If you cancel your HughesNet internet within 90 days of activation, your ETF (which HughesNet calls an installation and equipment fee) will be $400.
Why is my HughesNet so slow?
One of the most common reasons for slow satellite internet speeds is exceeding your data allotment. Viasat and HughesNet satellite internet services limit the amount of full-speed data you can use each month to between 10 and 300 GB per month (the amount varies by plan).
How can I boost my satellite internet signal?
Recap: How to speed up your satellite internet
- Check for alternative internet providers (just in case a new one popped up)
- Look for damage to your satellite dish and cables.
- Clear out any debris around your satellite dish.
- Make sure your dish is still properly positioned (toward the southern sky in the US)